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Desktop Support Technician

Company: VirtualVocations
Location: Lake Charles
Posted on: April 1, 2025

Job Description:

A company is looking for a Desktop/End User Support Technician.
Key Responsibilities

Maintain, repair, and troubleshoot desktop hardware and software packages
Respond to escalated technical support requests via telephone, email, and online
Document, track, and monitor technical problems using applicable systems and tools

Required Qualifications

Less than 3 years of technical experience as a Desktop/End User Support Engineer
Experience in researching and resolving technical problems of moderate complexity
Experience in documenting and tracking problems using applicable systems and tools
Understanding of department, segment, and organizational strategy and objectives

Keywords: VirtualVocations, Lake Charles , Desktop Support Technician, Professions , Lake Charles, Louisiana

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