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Business Support Analyst

Company: VirtualVocations
Location: Lake Charles
Posted on: March 27, 2025

Job Description:

A company is looking for a Business Support Analyst.
Key Responsibilities

Provide high-quality application support for all users of the applications suite
Respond to urgent support requests and escalate issues appropriately
Document the application support request and problem-solving process

Required Qualifications

Bachelor of Science (BS) in Computer Science, Information Systems, Engineering, or related area preferred
1+ year of customer service, application support, or help desk experience
Knowledge of web-based applications and MS Office products is essential
Experience with issue tracking and knowledge management software is preferred
Working knowledge of relational databases and basic SQL skills is a plus

Keywords: VirtualVocations, Lake Charles , Business Support Analyst, Professions , Lake Charles, Louisiana

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