Insurance Customer Service Agent
Company: Leauxcal Insurance Agency LLC
Location: Lafayette
Posted on: October 19, 2024
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Job Description:
Our dynamic team seeks an enthusiastic individual to provide
exceptional customer service to our insurance company clients and
policyholders. You'll be responsible for creating insurance
policies, advising potential clients on coverage, and converting
quotes into new policies. You'll also help resolve billing issues,
change policies, and make policy recommendations. If you have
previous insurance experience in a customer service role and have a
friendly, client-first attitude, please apply today!
Responsibilities:
--- Contact clients for concerns or complaints, provide appropriate
solutions, and monitor the situation to make sure the issue is
resolved
--- Confirm client insurance coverage and provide evidence of
insurance papers to policyholders
--- Keep track of all customer inquiries and follow up to verify
that all questions are answered regarding customer policies
--- Respond to incoming calls concerning policy and insurance
coverage concerns, as well as customer complaints and general
questions
--- Demonstrate accuracy in processing client policy modifications
based on the data given
Qualifications:
--- Position requires a high school diploma or GED equivalent
--- A general understanding of insurance policies and schedules is
preferred
--- Excellent active listening, interpersonal, and communication
skills
--- You must have previous customer service experience for this
position
--- Possesses basic knowledge of Microsoft Word, Excel, PowerPoint,
and customer database systems
About Company:
We are an independent insurance agency located in Lafayette. We are
excited to bring on a new team member!
Keywords: Leauxcal Insurance Agency LLC, Lake Charles , Insurance Customer Service Agent, Hospitality & Tourism , Lafayette, Louisiana
Click
here to apply!
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