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Director of Incident Management

Company: VirtualVocations
Location: Lake Charles
Posted on: March 25, 2025

Job Description:

A company is looking for a Director of Incident Management.
Key Responsibilities

Lead and manage the Incident Management team, ensuring timely and effective response to incidents
Develop and implement incident management policies, procedures, and best practices
Coordinate with cross-functional teams to identify, analyze, and resolve incidents

Required Qualifications

Bachelor's degree in computer science, Information Technology, or a related field; advanced degree preferred
Minimum of 15 years of experience in incident management, with at least 5 years in a leadership role
Strong knowledge of cloud infrastructure (AWS, Azure, or Google Cloud) and mobile application development
Experience in the healthcare industry and familiarity with medical device regulations
Certifications such as ITIL, CISSP, or CISM are a plus

Keywords: VirtualVocations, Lake Charles , Director of Incident Management, Executive , Lake Charles, Louisiana

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