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Retention Marketing Manager

Company: VirtualVocations
Location: Beaumont
Posted on: November 15, 2024

Job Description:

A company is looking for a Lifecycle Marketing Manager to drive back-end revenue and enhance customer retention.



Key Responsibilities

Design and manage high-converting email and SMS campaigns for customer retention
Develop strategies to optimize customer Lifetime Value (LTV) and Average Order Value (AOV)
Oversee loyalty program enhancements to maximize customer engagement and repeat purchases


Required Qualifications

7-10 years of experience in performance marketing, lifecycle, retention, or email marketing in a B2C environment
Experience managing large contact databases (1M+ contacts preferred)
Proven expertise in customer communications across email and SMS platforms, with a preference for Klaviyo and Attentive
Results-oriented with a focus on measurable outcomes in customer retention and revenue growth
Experience in leading and mentoring teams in a fast-paced environment

Keywords: VirtualVocations, Lake Charles , Retention Marketing Manager, Advertising , Beaumont, Louisiana

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